Privacy Policy | Alergen

Mobile App Privacy Policy

Alergen Mobile App Privacy Policy

Last updated: May 30, 2024

Alergen is committed to protecting the privacy of its users. This Privacy Policy outlines the types of personal information that are received and collected by Alergen and how they are used.

Information We Collect

User Account Information: When you create an account on Alergen, we may collect and store your name, email address, company information and other relevant information required for authentication and account association.
Payment Information: If you make in-app purchases within the app, our payment service providers may collect and store your payment details. Alergen does not store or process credit card information directly.
Usage Information: We may collect information about how you interact with our app, such as the pages you visit, the features you use, and the time spent on each page.
Customer Product Information: Alergen collects information related to customer products, including ingredients and labeling. This data is solely utilized within the user's account for app functionality, and no trade secret information will be shared outside the user's account.
DeviceID Information: We may collect and store your device's unique identifier (DeviceID) for authentication and app functionality purposes, such as handling force quit logic and ensuring proper functioning of app features tied to individual devices.

How We Use Your Information

Authentication: Your account information and DeviceID are used for authentication purposes, allowing you to access personalized features and content within the app.
Payment Processing: Payment information for in-app purchases is securely transmitted to and processed by our payment service providers for transaction purposes.
Improving User Experience: We use usage information to analyze app performance, identify areas for improvement, and enhance user experience. Additionally, product ingredient and labeling information is utilized to help detect undeclared allergens, improving labeling accuracy, and enhancing food safety.

Data Security

Alergen employs industry-standard security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Services

Alergen may use third-party services (e.g., payment processors) that have their own privacy policies. We encourage you to review the privacy policies of these third-party services.

No Selling or Distribution of Information

Alergen does not sell or distribute any collected information to third-parties.

Changes to This Privacy Policy

Alergen may update this Privacy Policy from time to time. Users will be notified of any changes by posting the updated policy on this page.